Legal Disclaimer

 

Thank you for visiting www.swimlikeapro-global.com, www.swimlikeapro-australia.com, and www.swimlikeapro-thailand.com (hereinafter referred to as the "site"). Please read the following information carefully before using the site. The access to the site as well as its use is subject to the following terms and conditions as described below. Your continued access to our site implies that you agree to comply with and be bound by the following conditions. Information on this website is for informational purposes.

 

Privacy & Security

 

SLP Global respects your privacy, and takes great care to safeguard information in our possession. Your preferences for use of your information are our highest priority. SLP Global absolutely does not share client information (including email addresses). Please email info@swimlikeapro-global.com with further questions about our privacy policy. SLP Global uses cutting edge technology to ensure your checkout process and the content saved in your member profile are secure. Payment information, email address, shipping and billing addresses, and all other information are secured by a 128bit SSL certificate upon submission. For security purposes, our shopping cart software only stores the last 4 digits and type of our customers' credit cards.

 

Shipping

 

SLP Global uses the EMS Postal Service for domestic and international delivery. Please see the chart below for shipping options. SLP Global provides FREE SHIPPING on orders over THB 1500. The customer is solely responsible for the shipping expenses related to the return of any merchandise. SLP Global is not responsible for loss or damage incurred by the carrier or upon delivery. Unless otherwise requested shipments from SLP Global do not carry the requirement of signature upon delivery. Please note that your order will be shipped only once payment and delivery details have been approved. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address or payment verification. Make sure to double check your billing and shipping address when placing an order. SLP Global is unable to reroute packages. Prices displayed on the website are exclusive of taxes. If you are shipping within THAILAND, sales tax will only be charged on orders. Upon the completion of checkout, you will receive an email confirmation outlining the details of your order. This message will include a link that will direct you to updated tracking information.

 

International Shipping

 

If client is shipping to a destination outside THAILAND, tax, customs and import duties will be levied by the client’s local government in addition to SLP Global shipping cost. All additional taxes and fees are the responsibility of the client. This can range from 10% to 40% of the order value. Items will be shipped from Bangkok THAILAND, with an official invoice declaring the exact total of merchandise purchased in THB. Clients who receive orders internationally are responsible for all freight and customs charges associated with their orders. All orders shipped outside of THAILAND are final sale.

 

Refunds & Returns

 

SLP Global will exchange or refund non-discounted items received by SLP Global within 14 days of receipt of order. After 14 days orders of non-discounted items can be returned for store credit, up to 30 days from order receipt. All items must be unworn and in perfect condition. Please request a Return Authorization (RA) number by emailing info@swimlikeapro-global.com. Include your order #, date of purchase, and reason for return. Clearly write the RA on the outside of the package, using original packaging when possible. Customers are responsible for return shipping costs. Your account will be credited within 10 days of receiving your return. All refunds will be issued in the same form as the original payment. If there was error on the part of SLP Global, or you received damaged product, you will be reimbursed for all shipping charges. Please note that SLP Global will not accept liability for shipping loss or damage of returned goods. Unless otherwise stated on product page, discounted items are eligible for exchange or store credit only. This is also the case for items purchased at a discount during Promotional Events (i.e. site wide discounts). Items must be returned back to SLP Global 14 days from receipt of order. Returns of discounted items must follow the same qualifications as non-discounted items (see above). SLP Global will not hold items for exchange.

SLP Global does not provide refunds on LTS (Learn to Swim), Swim Squad, and Private Lesson fees.

 

Order Changes

 

SLP Global is not able to alter or cancel orders once they have been placed. Refused packages will be assessed and charged a restocking fee. SLP Global will honour price adjustments for merchandise purchased no more than 3 days before the start of the initial sale/ promotional period. Adjustments will be issued as store credit. No price adjustments will be made on items originally purchased at discount or during a temporary promotional period.

 

Copyright, Trademark, & Intellectual Property

 

This site and its contents are protected by copyright, registered trademarks and/or other intellectual property rights. The contents are either the property of SLP Global or its affiliated companies, or are used with the approval of their owners. Such content includes, but is not limited to, all photographs, images, illustrations, texts, video clips, audio clips, drawings, logos, registered trademarks, graphics and other materials appearing on this site, as well as the software used for designing and implementing the site. All rights are reserved worldwide. The SLP Global name and brand, as well as all the other brand names associated with SLP Global mentioned on this site, whether registered or not, are trademarks or international service marks of SLP Global. You may download or reproduce information appearing on this site solely for personal and non-commercial purposes. The downloading or reproduction of any document or software gives you no right, title or interest with respect to such documents or software. With the exception of personal and non-commercial use, you are prohibited from reproducing, publishing, transmitting, disseminating, displaying, erasing, deleting, adding to or modifying in any way whatsoever, creating derivative works from, selling or participating in the sale of any part of this site, any material contained on this site or any related software. Any other use of the articles contained on this site, including their reproduction for purposes other than your personal non-commercial use, modification, dissemination or reproduction, without SLP Global prior written consent, is strictly forbidden.

 

Public Relations & Marketing

 

SLP Global reserves the right to publish, promote, advertise and market all registered SLP Global members images and swimming achievements through the official SLP Global website, social media platforms, programs, newsletters, and any other swimming documents, and/or media platforms associated with SLP Global.

 

Wearing Face Mask During Physical Activities Waiver

 

In consideration of the use of face masks during physical activities at SLP Global, the client expressly agrees and contracts, on behalf of oneself, ones heirs, executors, administrators, successors and assignees, that SLP Global (hereinafter referred to as 'company') and its insurers, employees, officers, directors, and associates, shall not be liable for any damages arising from personal injuries sustained by client, or clients guest in, on, or about the premises, or as a result of the use of face masks during physical activities regardless of whether such injuries result, in whole or in part.

Client accepts and assumes full responsibility for any and all injuries, damages (both economic and non-economic), and losses of any type, which may occur to client or clients guest, and client hereby fully and forever releases and discharges the company, its insurers, employees, officers, directors, and associates, from any and all claims, demands, damages, rights of action, or causes of action, present or future, whether the same be known or unknown, anticipated, or unanticipated, resulting from or arising out of the use of said face masks during physical activities.

Client expressly agrees to indemnify and hold the company harmless against any and all claims, demands, damages, rights of action, or causes of action, of any person or entity, that may arise from injuries or damages sustained by client or clients guest from the use of face masks during physical activities.

Client agrees to be solely responsible for the safety and well being of client and clients guest. Client understands that the company does not provide supervision, instruction, or assistance for the use of face masks during physical activities.

Client understands and acknowledges that the use of face masks during physical activities involves risk of serious injury.

CLIENT HAS READ THE FOREGOING WAIVER AND RELEASE OF LIABILITY AND VOLUNTARILY ACCEPTS THIS WAIVER WITH FULL KNOWLEDGE OF ITS CONTENT.

 

No Warranties

 

This site and its contents are provided "as is" and "within the limit of their availability". SLP Global shall not be held liable and provides no guarantee of any kind, whether express or implicit, including any guarantee as to the title or the absence of malevolent programs (such as viruses, worms or trojan horses) or implicit guarantee as to trade value or suitability for a particular use, and expressly disclaims all liability and all guarantee. SLP Global shall bear no liability and cannot guarantee that the information contained on the site is accurate, complete or up-to-date, that the site contains no defect or that any such defect shall be corrected. By using this site, you agree to do so at your own risk and assume full responsibility for any impossibility to use the site, any loss of data and the costs related to any assistance or repair of any hardware and/or software used by you for connecting to the site, and you agree to hold SLP Global harmless for any damage whatsoever that may be caused by, result from or be connected to your use of the site. In cases where the applicable law does not permit the exclusion of implicit guarantees, some or possibly all of the disclaimer clauses mentioned above may not apply to you. SLP Global does not provide refunds on goods or services provided. Any issues that may arise will be resolved in a manner that is satisfactory to all parties. SLP Global will endeavor to fulfill all requirements detailed within an agreement however SLP Global does not guarantee customer satisfaction of goods and services provided. The Thailand courts will have exclusive jurisdiction over any claim made within Thailand, and the Australian courts will have exclusive jurisdiction over any claim made within Australia.

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